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Installation Video Thumbnail

Basic Installation

Step by step instructions on how to install your Lock Laces™

Cord Clip Video Thumbnail

Cord Clip Removal and Reinstallation

How to reopen and reinstall your Cord Clip if necessary


Day to Day Use

Best practice tips for tightening and loosening your Lock Laces™


Lock Laces™ for Autism

Lock Laces give individuals with fine motor skill impairments one less thing to worry about

Lock Laces™ for Senior Citizens

Seniors can stay active with the extra comfort and support and increased independence that Lock Laces™ offers.

Overcoming the Triathlon Transition

The triathlon transition can be crazy, chaotic, and perhaps even frantic. The sooner you are in and out of this area, the better!

Running at Dusk

Get ready for Daylight Savings Time this year with Lock Laces™



My Cord Clip popped off (or came closed prior to installation). Is there a way to reopen it?

Yes! The Cord Clip, or “end piece”, can easily be popped back open and reinstalled.

Please see our article on how to reopen and reinstall your Cord Clip.

How many packs of Lock Laces™ do I need to buy to lace up one pair of shoes?

1 pack of Lock Laces™ = 1 pair of shoes! Each package contains 2 48" elastic shoelaces, 2 lock devices, and 2 cord clips.

We offer several multi-pack options for a few reasons:

  1. After trying Lock Laces™ in one pair of shoes, many of our customers decide to replace the laces in all of their shoes.
  2. Everyone knows someone who can benefit from elastic no tie shoelaces, so they make great, practical gifts for friends and family members.
  3. Lock Laces™ come in 19 great colors, so why choose one? A lot of our customers like to mix and match colors to give their shoes a whole new look!

Do Lock Laces™ work in children's shoes?

Yes! Because of our trim-to-fit design, Lock Laces™ are one size fits all for both children and adults. For help with installation, please see our instructional guide here.

Busy moms love Lock Laces™, because they don’t have to pause their daily routine to tie rogue shoelaces, the laces stay clean and off the ground, and their kids don’t complain about wearing lame velcro shoes! Lock Laces™ also help foster independence in kids with Autism and other conditions that impair fine motor skills.

I lost one of the pieces from my package. Do you sell any of the components separately?

No, we don’t sell the lock device, cord clip, or laces separately.

However, we do understand that the small pieces can be easy to misplace prior to installation. If you’ve lost a piece from your packaging, just contact us, and we’ll be happy to replace it for you.

Do you provide replacements for defective products/missing pieces/exchanges?

Yes. We work hard to ensure that every customer receives every order exactly as they ordered it, but mistakes do happen from time to time. If your order was missing a piece, came with a defective piece, or otherwise fell short of your expectations, just contact us, and we’ll do everything we can to make it right!

Do you accept returns?

Yes. We're dedicated to providing you with the highest quality product on the market AND the best customer experience, so we stand by our product with a 100% Satisfaction Guarantee. If for any reason you are not satisfied with your Lock Laces™ experience, please contact us and give us an opportunity to address your concerns. We also encourage you to watch our videos for proper installation prior to installation to ensure you install your Lock Laces™ correctly.

If you are still not satisfied, we have a 30 day return policy to receive a full refund.

Can my laces be readjusted after the initial installation?

Yes, the laces can always be made tighter. For this reason, we recommend initially installing the laces slightly looser than you might think, and then using the lock device to pull the laces to a snugger fit when desired. We always recommend cutting the laces 2-3 inches below the lock device to give yourself room to loosen them.

For instructions on how to remove and reinstall the cord clip, please see our article here.

I purchased Lock Laces™ from Amazon or a retailer, and I am missing a piece or received a defective component. What should I do?

No problem. Just contact us, and let us know what we can do to help. We’re dedicated to providing you with the highest quality product on the market AND the best customer experience, so we stand by our product with a 100% Satisfaction Guarantee.

We also encourage you to watch our videos for proper installation prior to installation to ensure you install your Lock Laces™ correctly.

Once Lock Laces™ have been installed into my shoes, how do they work?

Great question. Lock Laces™ are designed to turn any shoe into a slip-on. Because the laces are elastic, you can simply remove your foot from the shoe without moving the lock, and the elasticity of the shoelaces will prevent any damage to the heel of your shoe. You can also press down on the top of the lock device and pull it towards the toe of your shoe to loosen the device.

See our article for best practice tips for day-to-day use. As always, feel free to contact us with any further questions. We’re here to help.

Can you re-use Lock Laces™?

Short answer: Not really.

Our one size fits all, trim-to-fit design makes it hard to remove and reinstall on another pair of shoes for a couple reasons: after trimming, the laces no longer have the plastic aglets to thread through your shoe's eyelets, and they may no longer be long enough to fit another shoe. This was one compromise that we had to make in designing our lacing system, and we hope you’ll understand. Feel free to contact us with any questions or concerns.

How long and thick are Lock Laces™?

The Lock Laces™ elastic shoelaces are 48" in length, .25mm in diameter, and can stretch up to 72". They are slim enough to fit through the eyelets of nearly any shoe, and they are long enough to lace up nearly any shoe (with the exception of some tall work boots and high-top sneakers).

If you’re not sure if Lock Laces™ will fit in your shoe, please ask us.

What if the laces don't fit through the eyelets of my shoes?

You can try cutting off the plastic aglets at the end of the laces, which may allow the laces to squeeze through the eyelets. If you try this, you may have to trim the ends of the laces a couple of times to remove the fray.

If this doesn't work, don’t worry about it. Just contact us and we'll do our best to provide a suitable solution.

Where are Lock Laces™ made?

Lock Laces™ are manufactured in Taiwan and shipped from our US office in Durham, NC. For more information about our company and our people, see our About Us page here.

How will my Lock Laces™ order be shipped?

We ship all orders for general customers via USPS First Class or Priority Mail.

For our business customers, we ship orders via UPS.

How long will it take to get my order of Lock Laces™?

For domestic orders, we generally say to allow 3-5 business days for arrival via US First Class Mail from the time the order is shipped. Orders ship within 24 hours from the time they are placed Monday through Friday.

You will receive an email with your tracking information after you place your order.

Do you ship internationally?

Yes. We ship worldwide using USPS First Class Mail/International Parcel Service. Please allow 14 business days for arrival due to customs regulations. Shipping duties are not included in the cost of the shipping, they are paid upon delivery depending on what country you reside in.

What are the shipping costs for international orders?

Our online ordering system allows you to accurately obtain shipping costs from the Cart page. Simply place the items you intend to purchase in your cart, and click "Estimate Shipping". Items are shipped via US First Class Mail/International Parcel Service.

To get the most bang for your buck, we suggest ordering $35 or more to qualify for Free Shipping!

Do Lock Laces™ come in a solid color (without the specks)?

Currently, we don't offer any perfectly solid colors. All colors have contrasting specks, or "tracers", as we like to call them. For instance, Black laces have white tracers.

How do you keep the Cord Clip (end piece) from flopping around?

After installation, we like to tuck the cord clip under one of the laces going across the shoe. This will keep them from bouncing around.

How do you care for your Lock Laces™?

Lock Laces™ are machine washable, so you can wash them just like you would normally wash your shoes. For particularly dirty laces, we recommend using liquid laundry detergent and a small scrub brush. To dry, simply place your shoes in a pillow case, and place in the dryer on low heat.

Will Lock Laces™ work in my hiking boots or high top sneakers?

Our 72" Camo Laces definitely will, and our original laces might. All of our laces are heavy duty and waterproof

I don't see a color option available on your website, what should I do?

We've done our best to offer Lock Laces™ in the most commonly requested colors, but we're always looking for new color ideas and would love to hear yours! Just fill out the form here to get in touch.